Code of Conduct

KnoPro Mission Statement:
The goal of KnoPro powered by NAF is to empower high school students across the country to develop their future-ready skills and career pathway knowledge by providing opportunities to complete real-world mentored industry projects and activities. 

Mentor Policies:
As a mentor, you acknowledge that you are an unpaid volunteer. You acknowledge that KnoPro is not making any representations, warranties, promises, or guarantees of any kind about the outcome of your volunteer experience, including, without limitation to, job opportunities, guaranteed volunteer hours, or any other benefits. KnoPro will not be responsible for any financial or other loss incurred by you in connection with volunteer activities.

No Employee Benefits
You understand that since you are not an employee of NAF or KnoPro when operating in a volunteer mentor capacity, you are not covered by or eligible for any KnoPro insurance, health care, worker’s compensation, or other benefits. The volunteer hours are a donation of services to KnoPro for public service, civic, and charitable objectives without contemplation of pay. You understand that you will not be paid for your services.

Risks Associated with Volunteering
You understand that volunteering for KnoPro has risks. These risks may include, without limitation: data breaches; exposure to computer viruses; unpleasant or harassing interactions with individuals on the KnoPro platform; or exposure to media that is inappropriate, disrespectful, or not in alignment with our content policies. You understand further that these risks include risks of physical or psychological strain or distress, illness, and property damage or loss, and that they may arise from your own actions or from the actions of others.

Waiver and Release of Legal Claims
In consideration for your participation as a volunteer, you waive and release NAF, KnoPro and its directors, officers, agents, employees, volunteers, and affiliates (collectively, “Released Parties”), from any and all liability, claims, costs, and expenses of any kind and of whatever nature which you or your heirs, next of kin, or legal representatives may have or which may later accrue, caused by or arising directly or indirectly from your participation in KnoPro activities. This release and waiver includes, in each such case, all claims in respect of the risks noted above, known and unknown, foreseen and unforeseeable, regardless of the cause or whether such claims arise from tort, contract, or otherwise, and even if caused by negligence, whether passive or active. You will not sue any of the Released Parties on the basis of these waived and released claims. 

As a volunteer, you may have access to confidential information, including information about learners’ intellectual property, other volunteers, mentors, and internal communications relating to our business and operations. Confidential information means any information learned by you that is not available to the public concerning matters related to KnoPro, its product roadmap, processes, or users, and any information that a reasonable person would understand to be confidential based on the nature of the information and circumstances of disclosure. At all times during and after your participation, you agree to maintain the confidentiality of this information and to prevent any unauthorized access or use. You will only access and use the confidential information for the purpose of serving in your role as a volunteer on behalf of KnoPro.

You commit to preserve the safety and confidentiality KnoPro and all of our learners and mentors. To help protect confidential information and the trust of our entire community, you agree to use unique, secure passwords with for any KnoPro account, tool or database and will report any reasonably believed security, legal or privacy issues to immediately so that we can collaborate and help identify and address any potential issues. You will use KnoPro tools and communication channels only for purposes that are reasonably necessary to fulfill your role as a volunteer. At the end of the volunteering (and at any time upon request), you will assist us to ensure that access to confidential information and to our accounts and tools is removed.

You understand that KnoPro will not use your image, or likeness in any format, including photos, video, print, or electronic media, without notice and your affirmative consent. Your name and company name may be used for site related communications such as being displayed on our testimonials page or newsletters, if you grant KnoPro permission prior to publication.

User Conduct
You understand that the Site, Content, and Services are available for your personal, non-commercial use only. You are solely responsible for your knowledge and adherence to any and all rules, regulations, and laws applicable to your use of the Site, Content, and Services.  You agree not to use the Site or Services to:

  • violate any local, state, national, or international law;

  • encourage or provide instructions for others to commit criminal offenses or violate the rights of others or local, state, national, and international law;

  • damage or impair the Site or the Services;

  • post, share, transmit, upload, or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer or software or hardware or telecommunications equipment;

  • share information whose accuracy is questioned by experts;

  • share guidance, opinions, or advice that aren’t grounded in experience;

  • intimidate or harass others;

  • engage in predatory or stalking conduct;

  • solicit personal information from anyone under the age of 18;

  • infringe on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party;

  • use any automated scripts, robot, spider, or other automatic device to collect, process, or access information from the Site, or otherwise interact with the Site or the Services, or monitor or copy any of the material on the Site;

  • use any manual process to monitor or copy any of the material on the Site for any other unauthorized purposes;

  • attempt to interfere with the proper working of the Site;

  • contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party;

  • collect information on other users of the Service or the Site for the purposes of sending unsolicited materials;

  • upload or facilitate submission of any content that constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (also known as “spamming”), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling;

  • impersonate any person or entity, misrepresent your identity including but not limited to your name, age, or affiliation with any person or entity;

  • refrain from unlawful discrimination in occupational activities, including age, race, gender orientation, ethnicity, sexual orientation, religion, national origin or disability;

  • post, share, transmit, upload, or otherwise make available any content we deem harmful, hateful, threatening, defamatory, infringing, inflammatory, harassing, vulgar, pornographic, obscene, fraudulent, illegal, invasive of privacy or publicity rights, racially, ethically, or otherwise objectionable;

  • post, share, transmit, upload, or otherwise make available any content that we deem to cause harm to others or prevent others from enjoying and using the Site;

  • post, share, transmit, upload, or otherwise make available any content that we -post, share, transmit, upload, or otherwise make available any unsolicited or unauthorized advertising, solicitations, promotion materials, "junk mail", "spam", "chain letters", "pyramid schemes", or any other form of solicitation;

  • post, share, transmit, upload, or otherwise make available any personally identifiable or private information of any third party;

  • disclose any personal information that could be personally identifiable information including but not limited to your full name, address, e-mail address, telephone number, or social security number; or

  • or solicit any personally identifiable information or suggest an offline meeting or conversation.

In addition, you may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server.  Not all areas of the Site may be available to you or other authorized users of the Site.  You shall not attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer or database connected to the Site. You shall not interfere with anyone else’s use and enjoyment of the Site or other similar services.  Users who violate systems or network security may incur criminal or civil liability.

You agree to immediately report via phone or e-mail any knowledge of the use of the Site and the Services that violates the User Conduct and Terms of Use.

User Content
Any and all information and materials or communications that you post, share, transmit, upload, or otherwise make available publicly (hereinafter, “post”) on or through the Site or the Services—to the extent such functionality exists—is non-confidential and non-proprietary and may be disseminated or used by us for any purpose whatsoever. By uploading or otherwise making available any User content, you automatically grant and/or warrant that the owner has granted to us the non-exclusive, perpetual royal-free, world wide right and license to use, reproduce, modify, publish, distribute, perform, display, and transmit the content for any purpose.

You understand and agree that we may record or review any and all parts of mentoring sessions. You further agree that we own all recorded sessions and comments that you provide to the Site and that these Terms shall be deemed an assignment of all such recordings and comments, each portion thereof and all intellectual property rights therein to us.  To the extent any moral rights are not transferable or assignable, you hereby waive and agree never to assert any and all moral rights, or to support, maintain, or permit any action based on any moral rights that you may have in or with respect to any User Content you post to or through the Services.  

What happens when content is deemed inappropriate? 
Depending on the content and its intent, we will do one or more of the following things:

Remove it from the platform.
Contact community member(s) involved by email to request they take action or notify them of an action that was taken (e.g. “we’d like you to make a change to your content.”).

Edit or make a change to the content. If we directly edit or change the content in any way we will always note clearly that an admin made a change and explain why.

Suspend community member(s).

Exceptions: If there is a reason to make an exception to the guideline, or if something is flagged as inappropriate but does not meet any guideline outlined here, then Admins will discuss and come to a decision on how to address the issue.

We reserve the right to remove any offending content, terminate or limit the visibility of your account, and notify third parties—including law enforcement—and provide those third parties with information relating to your account. This step may be necessary to protect the safety of our users, and others, to investigate, remedy, and enforce potential Terms violations, and to detect and resolve any fraud or security concerns.

General Provisions
You understand that this Volunteer Policy will be binding for so long as you are a volunteer at KnoPro. You may stop being a volunteer at any time for any reason. Likewise, we may ask you to stop being a volunteer at any time for any reason. This Volunteer Policy will run in favor of, and may be enforced by, each of the Released Parties, and will bind your heirs, next of kin, and legal representatives. This Volunteer Policy will be binding to the fullest extent permitted by law. If any provision of this Volunteer Policy is found to be unenforceable, the other terms remain effective. 

Disciplinary actions
Failure to comply with our community guidelines may result in disciplinary action including but not limited to suspension or termination of your account and or reporting you to the appropriate authorities and human resources representatives.