Welcome!

Hospitality is all about making people feel comfortable and valued, whether in a restaurant, hotel, store, or even at home. Think about a time when you had a great (or bad) experience as a customer.

Think about what makes a great hospitatlity service. What small details cn make a guest feel special? How do businesses use hospitality to build loyalty and success?

Your Task:
With a partner, design a perfect welcome experience for one of the following:
- A hotel guest checking in to a hotel after a long flight
- A custmer entering a busy restaurant
- A new student visiting your school for the first time

Consider greetings, body language special touches (like a free drink at a hotel), and ways to solve problems if something goes wrong. Write your ideas.