Technology
Skillbuilder:Communication

Your New BFF: The Role of Chatbots

Effort: 10 minutes
Earns

+10 Points

Winner

(1) $100 e-gift card

AI chatbots like ChatGPT and Replika are becoming increasingly popular for both casual conversation and emotional support. Replika, for example, markets itself as an AI companion that listens and learns from its user, even creating emotional bonds. While some users find comfort in chatting with a nonjudgmental AI, concerns are emerging about the ethical implications and psychological effects of relying on machines for companionship.

Recently, Replika faced backlash when it removed romantic features that some users had come to depend on, raising questions about emotional manipulation. Meanwhile, ChatGPT is used in schools and workplaces for brainstorming, homework assistance, and even therapy-like conversations. Critics argue that chatbots could blur the lines between human and AI relationships, potentially discouraging real-world social connections. Advocates, however, see these tools as valuable resources for learning, self-reflection, and emotional health, especially for those who feel isolated.

The debate over AI chatbots is becoming more urgent as they grow more sophisticated. Are these tools fostering helpful interactions, or are they a potential replacement for genuine human relationships? And how can we ensure they are used responsibly?

Your Task:
Step 1: Imagine Your AI Chatbot


Think about a specific way your chatbot could help students at school. Would it provide homework help, study tips, emotional support, or social advice? Consider its main goal and how it would benefit users.

Step 2: Brainstorm Features [bulleted list below]

Create a list of features your chatbot would have. For example:

  • Would it have a friendly voice or just text-based communication?

  • How would it personalize interactions for each student?

  • Would it integrate with school tools like Google Classroom?

Step 3: Describe How It Works

Write a short paragraph explaining how your chatbot would work. Think about its tone, design, and how it interacts with students. Would it use humor? Would it be formal or casual?

Step 4: Reflect on Risks and Benefits

Think critically about your design. What could go wrong? For instance, could it discourage students from asking teachers for help? Then, write a few sentences explaining how you would address these concerns to ensure the chatbot is helpful and ethical.

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